JCB develops attachment app
JCB has launched an iPhone app for selecting and locating attachments for JCB diggers.
The free download incorporates a dealer locator, an attachment finder by machine type or product group, a light equipment viewer and an enquiry function that will send a message directly to your preferred JCB dealer.
The app takes the user through the selection process, with pictures of the machines and attachments along with product specifications and features.
“It allows our customers and our dealers to easily identify the required attachments from our entire range,” explained JCB Attachments general manager Cameron Burnett.
At each point in the process the customer can tick a box to indicate their interest in the attachment or tool, requesting more information from a dealer. The customer can either send the enquiry to the closest dealer, using the iPhone’s GPS system to determine the the nearest outlets, or they can use a preset dealer as a default for all enquiries.
The app also includes contact details for all JCB dealers in the UK and Ireland, including directions.
Third party suppliers can also apply to JCB Attachments to have their work tools included on the app. If the customer clicks through to the third party, the sales transaction moves to that company, away from the JCB dealer.
There is also the opportunity for customers with an idea for a new product, or a particular job on site for which they require an attachment, to communicate those designs to JCB. The Inventor page provides a way for the customer to send ideas, detailed specifications, images and contact details directly to JCB Attachments.
The JCB Attachments app is available now as a free download from the iTunes Store.
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This article was published on 11/09/2012 (last updated on 11/09/2012).