The biggest new feature, however, is Elite's new way of handling custom workflows. That will allow Point of Rental to work in tandem with any rental business’s specific or proprietary processes, both in Elite’s WebUI and the company’s mobile app, POR One.
"Each person’s work affects the rest of the company," said Point of Rental CEO Wayne Harris. "With Elite and One working together, it’ll be easier to track when processes are ready for the next step, so your team can get on to their next task quickly."
For example, if a company’s process is to receive a machine back from a rental, then inspect it, get photos, wash it, and refuel it, all in that order, Elite will ensure that everyone is on the right step of the process at the right time by providing checklists, automatically updating the system with data entered on each checklist, and storing additional data like condition photos.
Digitizing and tracking processes cuts down on training time – employees aren’t memorizing steps of the process, just what to do on each step. It reduces unnecessary paperwork produced by physical checklists. It also provides visibility for counter or sales staff; if someone – whether customer or coworker – asks where a piece of equipment is, they can see, for example "Oh, it’s in the wash bay" without having to call and have someone search for it.
Elite and POR One are also connected with one another via internal messaging, connecting desktop and remote staff quickly, easily, and without leaving the software.