Construction Jobs

Campus Officer and CCTV Operative

Job Description

We at Protocol are recruiting for a Campus Officer and CCTV Officer to join a friendly team at a college site in the Surrey area on a full-time ongoing basis. You will provide a visible presence and vigilance that supports students, staff and visitor safeguarding and welfare.



Role responsibilities
Maintain high visibility, perform routine patrols of the buildings and grounds of the college.
Be available at College entrances at key times of the day as directed, to welcome students in and out of the College as well as being present to support the Duty Manager at lunchtimes.
To prevent unauthorised access into the building by completing a 100% ID check.
Develop and maintain positive relationships with students by building a strong, approachable and professional rapport, in order to identify key issues relevant to them and then refer to the appropriate College services for support as required.
Direct, encourage, motivate and support students who may present challenging behaviours, to ensure a responsive, focussed and respectful environment, which has a positive effect on student behaviour, engagement and attendance.
Assist all staff ensure compliance of the student disciplinary process and manage all incidents which occur on College premises, in conjunction with the Premises Supervisor and Head of Facilities contacting external services for support if deemed a requirement (eg Police, Ambulance, Fire).
Ensure timely reporting of any incidents quickly and accurately as per College process.
Work in ways which promote equality of opportunity, participation and responsibility with young people to safeguard their welfare, taking positive actions to safeguard them and following related policies and procedures including safeguarding including Prevent.
Ensure the accurate recording of all events and actions monitored from within the control room. Including the maintenance of daily logs.
Maintain close links with the Community Police Support Officer as directed through the Head of Estates and Premises Supervisor in order to communicate relevant information / intelligence
To ensure any complaints in the first instance are referred to the appropriate member of the management team and if concerning any local residential issues, then this must be directed to the Premises Supervisor copying in the Head of Estates
Ensuring that all work is undertaken in compliance with the operating procedures, current legislation and the codes of practice and in-line with the site Assignment Instructions (AI's)


The person & qualifications
Experience of working in an educational organisation, ideally within Further Education
Experience of working with young people, particularly with students aged 14+ years
Excellent written and verbal command of the English Language with proven experience of building productive relationships with staff and customers, at all levels
Knowledge and understanding of Safeguarding considerations and the impact of these on facilities, security and site management
Proven ability to write concise coherent reports, communicate effectively, translate CCTV data.
Significant experience in a customer facing role, dealing with challenging situations and professionally diffusing and resolving conflict


About Protocol
Protocol are the specialist full-service recruiter dedicated to education, training and skills. People are at the heart of everything we do. We place people first.

We're more than a recruitment agency - we pride ourselves on our ongoing support and aftercare delivered by our expert team, and all our candidates benefit from free access to our exclusive online CPD portal, Learning Zone.

Whatever your career goals, we've got the right role for you. With a wide range of temporary and permanent positions available, from lecturing and training jobs to assessment and support staff roles, all with very competitive pay rates and benefits - your future is in good hands.



The legal bit
Protocol promotes equal rights and is an employment business under The Conduct of Employment Agencies and Employment Businesses Regulations 2003. Work is undertaken on a self-employed basis under contract with Protocol. An enhanced Disclosure and Barring Service (DBS) check is required for all Protocol assignments. All positions advertised by Protocol comply with the Agency Workers Regulations 2010.

As a result of the volume of applications we receive, we regret that we might not be able to respond to every candidate with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.