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Customer Service Agent

Job Description

Customer Service Agent Full time Raisby, County Durham Breedon are currently seeking a Customer Service Agent to join the team in Raisby. The successful candidate will be a driven and ambitious individual to co-ordinate ready-mixed concrete and mortar deliveries in a busy market.

Key responsibilities:

  • Timely & accurate input of all customer concrete and mortar orders
  • Cost effective dispatch planning (shipping) of all customer orders through active liaison with commercial, operations and transport teams
  • Timely response to all customer enquiries and complaints
  • Specific support to the pre planning of major contracts or schemes in terms of production and transport capacity planning

We are looking for a professional, experienced Customer Service Agent who can demonstrate knowledge of road haulage. You will be an excellent communicator and be a proactive self-starter who can build effective relationships both with colleagues and customers.

The Group places the highest importance on sustained standards of excellence in all aspects of Health, Safety and Environmental management and you will be expected to contribute to the Company's zero harm culture.

A competitive remuneration package will be offered including pension and life assurance

Contract type Permanent Salary Competitive Closing date for applications 6th August, 2021

By applying for this role, your details will be sent to Ortolan People, who are acting as consultants for the hiring company. Ortolan People are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.

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