Customer Liaison Officer
Job DescriptionTitle: Customer Liaison Officer
Salary and benefits: Competitive Salary, Company Van, 26 days Annual Leave, matched pension, x 2 share schemes, over 800 retail benefits, ability to Buy up to 5 days holiday.
Location: Hatfield, with regional travel involved including to Folkestone and Dover.
Business area: Utilities - Affinity Water
Closing date for applications: 6/3/19
You will be responsible for delivering and supporting others to achieve excellent customer service on behalf of ourselves and the client (Affinity Water), whilst ensuring that our reputation for outstanding customer satisfaction is protected and enhanced before, during and after delivery of works. This role will champion the needs of all customers and proactively manage them to minimise unwanted contacts and complaints. As part of a small dynamic team you will work with multiple stakeholders and no two days will be the same in this fast-paced environment.
Skills and experience required:
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