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Interserve's work in skills' development recognised at PFM awards

18 Nov 11 Interserve has won the 'Partners in Skills Development' award for its partnership with Asset Skills and RICS in developing career pathways for its employees, at the Premises and Facilities Management (PFM) Awards 2011.

This is the fifth year running that Interserve has received an award at the annual awards ceremony and is testament to the company's ongoing partnership approach in the facilities management and support services arena.

Interserve, Asset Skills and RICS were recognised for their combined work in delivering a range of courses that ensure every employee has the opportunity to develop, at whatever stage of their career. As the judging panel explained:

“There was a clear demonstration of an excellent working-partnership between Interserve, Asset Skills and RICS.

“This partnership has not only satisfied the need for a strategic approach for training a growing workforce, but has been done in such a way that it has contributed to the quality of qualifications in the FM sector.

“Having met some of the staff, ranging from Security Guards to FM Managers, it was clear that they had a high regard for the training and development opportunities provided to them.”

Interserve has supported the development of a range of industry-first programmes at all levels, from Skills for Life to developing the Facilities Management NVQ Level 3 qualification, as well as piloting the more advanced AssocRICS programme and Professional Experience Route Facilities Management pathway.

This investment in training and development has given employees enhanced skills, and the confidence to be more effective and rounded in their approach to delivering customer service and in devising and implementing innovative solutions.

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Bruce Melizan, Executive Director at Interserve added, “This is the fifth year that Interserve has been recognised at these awards and it is a fantastic achievement for the teams who have delivered these programmes, for the contracts and individuals who have supported them and, most importantly, for every individual who has benefitted from one of these courses.

“We couldn't have achieved this without the support of our partners, and Asset Skills and RICS have worked tirelessly to deliver a real change for both our employees and the wider industry.  It's this flexibility and adaptability to develop a career that suits an individual's ambitions that makes facilities management such an exciting and fascinating industry to be a part of.

“I am proud that at Interserve we have been able to pioneer and develop a set of tools that can be used across the facilities management industry.”

Richard Beamish, Chief Executive at Asset Skills commented: “Interserve has shown consistent dedication to its workforce through the Skills for Life programme and the apprenticeship in cleaning. The company's efforts are to be celebrated and we are delighted it has won this award and proud to have played our part.”

Mark Walley, RICS UK Executive Director said: “Both the RICS Associate and Professional Experience routes have been put in place to recognise the changing business environment and the diverse backgrounds of modern professionals. RICS is proud to have been recognised for these qualifications which are of great benefit to the facilities management sector.

“The award clearly highlights the work done by RICS and Interserve to open up career opportunities for competent practitioners from a variety of career paths.”

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