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Repair and maintenance services of boilers

Published 10/12/2019

Merseyside

Country UK

Status Contract notice

CType Works

Tender Details
Reference2019/S 238-582756
Award CriteriaThe most economic tender
ProcurementOpen procedure
Main ActivitiesHousing and community amenities
Common Procurement VocabularyRepair and maintenance services of boilers
Gas appliance maintenance services
Date Published10th Dec 2019

Merseyside

Country UK

Status Contract notice

CType Works

Contract notice

Works

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: South Liverpool Homes Ltd
Postal address: Conleach Road
Town: Speke
NUTS code: UKD7
Postal code: L24 0TY
Country: United Kingdom
Contact person: David Miller
E-mail: etenders@rand-associates.co.uk
Telephone: +44 1737249475
Fax: +44 1737242012

Internet address(es):

Main address: www.southliverpoolhomes.org

Address of the buyer profile: www.southliverpoolhomes.org

I.2)Information about joint procurement
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: www.etenders.rand-associates.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.etenders.rand-associates.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authority
Body governed by public law
I.5)Main activity
Housing and community amenities

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Gas and Heating

II.1.2)Main CPV code
50531100
II.1.3)Type of contract
Works
II.1.4)Short description:

The contracting authority South Liverpool Homes Ltd, owns and manages nearly 3 900 general needs, sheltered and supported housing schemes in and around South Liverpool. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives.

The quality of the maintenance services they provide is therefore of paramount importance in ensuring customer satisfaction in the services they deliver.

They are seeking to appoint a provider to deliver central heating maintenance to the highest possible standards and who have a proven track record in the delivery of these services.

The successful service providers must be able to show a commitment to providing effective services that provide value for money and demonstrate a commitment to addressing social inclusion.

The contract will be for 36 months commencing on or about the 1.3.2020 with an option to extend for a further 2 years.

II.1.5)Estimated total value
Value excluding VAT: 5 250 000.00 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)
50531200
II.2.3)Place of performance
NUTS code: UKD7
II.2.4)Description of the procurement:

The contracting authority is seeking to appoint a provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The total property portfolio comprises general needs, sheltered and supported housing schemes. The maintenance services include periodic inspection, testing, certification, servicing and maintenance of gas fired heating appliances and installations, with the option for the contracting authority to commission boiler renewals and upgrades and the removal and upgrading of central heating installations, gas fired heating appliances and system installations. The contracting authority reserves the right to add additional services of a similar nature throughout the duration of the contract, subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are to be included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposals programme.

The service provider(s) must be able to show a commitment to providing effective services that provide value for money. The proposed initial contract period will be 36 months commencing on or about the 1.5.2020 all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key performance indicators and with the contracting authority having the option to extend for up to a further 2 years.

The service provider(s) will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the contracting authority and their residents and must be responsive to achieve collaborative working practises, innovation and continuous improvement.

The contract will be based on the NHF Form of Contract 2011 (Rev 6:2019) (Gas and Heating) incorporating aspects of the M3NHF Schedule of Rates Version 7.1: gas and appliance servicing and maintenance with additional items.

The contracting authority cannot guarantee the extent or value of any works that may be awarded to the service provider.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
Value excluding VAT: 5 250 000.00 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.12)Information about electronic catalogues
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.2)Contract performance conditions:

Bidders are advised that South Liverpool Homes have adopted the principles of Social Inclusion and BuySocial and require the economic operator to abide by these principles in the provision of employment and training opportunities to new entrant trainees and others.

Key performance indicators will be incorporated into the contract

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 10/01/2020
Local time: 17:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders
Date: 10/01/2020
Local time: 17:00

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.2)Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:

All documentation can be downloaded from https://etenders.rand-associates.co.uk, eTenders@Rand is Rand Associates Consultancy Services Ltd's eProcurement portal (the ‘Portal’) for downloading/submission of tender documentation and communicating requests for and responses to clarification.

All requests for procurement documentation, communications and submissions of tenders must be made via the Portal, which can be accessed at https://etenders.rand-associates.co.uk After creating an account on eTenders@Rand, users will receive an email with a link to activate their account.

Once activated and logged in, users will need the following code to register for the tender documentation: SLHEAT1

Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 5 p.m. on 3.1.2020. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time.

It is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal. Responses to requests for clarification will be communicated by Rand Associates Consultancy Services Ltd to all economic operators through the Portal secure email messaging system. The identity of the economic operator seeking clarification will not be disclosed to other economic operators.

When uploading tender documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic, etc. as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. Do not wait until too near the closing time on the return date. The closing deadline for uploading completed tender submissions is 10.1.2020 at 5 p.m. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Tender submissions and supporting documents will be visible to South Liverpool Homes and Rand Associates Consultancy Services Ltd only after the closing deadline.

Should users have any queries, or experience difficulties with the registration or download/upload system, they should contact the eTenders@Rand helpdesk by calling +44 (0)1737 225 077 (ask for Jonathan Case) or email eTenders@rand-associates.co.uk

South Liverpool Homes reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the works at its sole discretion. South Liverpool Homes shall have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with South Liverpool Homes shall be incurred entirely at that applicant's/tenderer's risk.

The subject matter of the contract has been scoped to take into account the priorities of South Liverpool Homes relating to relating to economic, social and environmental well-being. These are described in the procurement documents. The contracting authority reserves the right to procure similar or identical works outside of the contract.

A contract will not be binding until it has been signed and dated by authorised representatives of both parties.

VI.4)Procedures for review
VI.4.1)Review body
Official name: High Court of England and Wales
Postal address: Royal Courts of Justuce, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
Official name: High Court of England and Wales
Postal address: Royal Courts of Justuce, The Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
VI.4.3)Review procedure
Precise information on deadline(s) for review procedures:

The contracting authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to all economic operators. The standstill period provides time for unsuccessful economic operators to challenge the award decision before the contract is entered into. The Public Contract Regulations 2015 provide for aggrieved parties who have been harmed or who are at risk of harm by a breach of the Regulations to take action in the High Court of England and Wales.

VI.4.4)Service from which information about the review procedure may be obtained
Official name: Cabinet Office
Postal address: 70 Whitehall
Town: London
Postal code: SW1A 4AS
Country: United Kingdom
VI.5)Date of dispatch of this notice:
06/12/2019
More Tenders »
Tender Details
Reference2019/S 238-582756
Award CriteriaThe most economic tender
ProcurementOpen procedure
Main ActivitiesHousing and community amenities
Common Procurement VocabularyRepair and maintenance services of boilers
Gas appliance maintenance services
Date Published10th Dec 2019