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IT services: consulting, software development, Internet and support

Published 23/10/2020

Essex

Country UK

Status Contract notice

CType Services

Tender Details
Reference2020/S 207-506333
Award CriteriaThe most economic tender
ProcurementCompetitive procedure with negotiation
Main ActivitiesGeneral public services
Common Procurement VocabularyIT services: consulting
software development
Internet and support
Telecommunications equipment and supplies
Installation services of communications equipment
Data services
Health and social work services
Date Published23rd Oct 2020

Essex

Country UK

Status Contract notice

CType Services

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Essex County Council
Postal address: County Hall, Market Road
Town: Chelmsford
NUTS code: UKH3 Essex
Postal code: CM1 1QH
Country: United Kingdom
E-mail: michael.porter@essex.gov.uk
Internet address(es):
Main address: www.essex.gov.uk
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://supplierlive.proactisp2p.com/Account/Login
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://supplierlive.proactisp2p.com/Account/Login
I.4)Type of the contracting authority
Regional or local authority
I.5)Main activity
General public services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Care Technology Service

Reference number: 0908
II.1.2)Main CPV code
72000000 IT services: consulting, software development, Internet and support
II.1.3)Type of contract
Services
II.1.4)Short description:

Essex County Council is seeking to establish a framework agreement for the provision of care technology services. The service shall be split in to 2 lots with one (1) supplier being appointed lot 1 and up to four (4) suppliers being appointed to lot 2.

The service will initially be available to adults (18+) with eligible social care needs but the contractor(s) should have the capacity to expand to other areas, such as the 0-25 service, transition services, NHS partners and programmes of health and social care integration and housing.

II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 2
II.2)Description
II.2.1)Title:

Managed Care Technology Service

Lot No: 1
II.2.2)Additional CPV code(s)
32500000 Telecommunications equipment and supplies
51300000 Installation services of communications equipment
72300000 Data services
85000000 Health and social work services
II.2.3)Place of performance
NUTS code: UKH3 Essex
II.2.4)Description of the procurement:

• a method of receiving referrals electronically from customers;

• intervention to assess the requirements to meet service users’ care technology needs;

• deployment of care technology to achieve the specified outcomes for the service user as part of an intervention to meet service users’ care needs;

• installation of care technology (including any training/support for users and carers);

• maintenance of installed care technology equipment;

• review of installed care technology equipment;

• decommissioning and reuse of installed care technology;

• innovation, culture change and awareness raising (this includes training of customer staff);

• trials of care technology with specific categories’;

• tracking of financial and non-financial benefits.

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description
II.2.1)Title:

Monitoring and Response Service

Lot No: 2
II.2.2)Additional CPV code(s)
72300000 Data services
85000000 Health and social work services
II.2.3)Place of performance
NUTS code: UKH3 Essex
II.2.4)Description of the procurement:

The supplier(s) will supply, manage and operate a monitoring centre which will be available 24 hours a day, seven (7) days a week, 365 days a year.

The monitoring centre will contain appropriately trained call handlers to monitor, triage and respond to citizen’s calls and alerts received by the mobile response centre, from the adults’ care technology provided by the lot 1 supplier.

The monitoring centre will respond proactively, but also reactively, to events, behaviour, patterns and anomalies that are monitored, through a combination of automated and human contact (as appropriate).

II.2.5)Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 48
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.2)Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)Technical and professional ability
Selection criteria as stated in the procurement documents

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Competitive procedure with negotiation
IV.1.3)Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with several operators
In the case of framework agreements, provide justification for any duration exceeding 4 years:

IV.1.5)Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 20/11/2020
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

In addition to the contracting authority the framework will be open for use by the following organisations:

• NHS Mid Essex Clinical Commissioning Group,

• NHS North East Essex Clinical Commissioning Group,

• NHS Castle Point and Rochford Clinical Commissioning Group,

• NHS Basildon and Brentwood Clinical Commissioning Group, and

• NHS West Essex Clinical Commissioning Group.

VI.4)Procedures for review
VI.4.1)Review body
Official name: High Court, Royal Courts of Justice
Postal address: Strand, Holborn
Town: London
Postal code: WC2A 2LL
Country: United Kingdom
VI.5)Date of dispatch of this notice:
19/10/2020
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Tender Details
Reference2020/S 207-506333
Award CriteriaThe most economic tender
ProcurementCompetitive procedure with negotiation
Main ActivitiesGeneral public services
Common Procurement VocabularyIT services: consulting
software development
Internet and support
Telecommunications equipment and supplies
Installation services of communications equipment
Data services
Health and social work services
Date Published23rd Oct 2020