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Legal services

Published 29/12/2020

United Kingdom

Country UK

Status Contract notice

CType Services

Tender Details
Reference2020/S 253-639097
Award CriteriaThe most economic tender
ProcurementOpen procedure
Main ActivitiesOther
Common Procurement VocabularyLegal services
Date Published29th Dec 2020

United Kingdom

Country UK

Status Contract notice

CType Services

Contract notice

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Legal Aid Agency
Postal address: 102 Petty France
Town: London
NUTS code: UKI LONDON
Postal code: SW1H 9AJ
Country: United Kingdom
E-mail: civiltenders@legalaid.gsi.gov.uk
Internet address(es):
Main address: https://www.gov.uk/government/organisations/legal-aid-agency
I.3)Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-June-2021
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://legalaid.bravosolution.co.uk
I.4)Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)Main activity
Other activity: other publicly funded services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Procurement of Immigration Telephone Advice Services in England and Wales from 1 June 2021

II.1.2)Main CPV code
79100000 Legal services
II.1.3)Type of contract
Services
II.1.4)Short description:

The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Immigration Telephone Advice Contract (“ITA Contract” or “Contract”) to provide Immigration Telephone Advice (“ITA”) Services from 1 June 2021.

The LAA is seeking to award a total of two (2) ITA Contracts of equal size to two separate organisations.

Applicants wishing to deliver ITA Services under an ITA Contract must submit a response to the Selection Questionnaire (“SQ”) for this procurement process and the ITA Invitation To Tender ("ITT").

You must read the Information For Applicants ("IFA") document for this procurement process before submitting your Tender.

The IFA can be found in the ‘Attachments’ section of 'itt_671 - Selection Questionnaire for ITA Services from 1 June 2021', ‘itt_672- ITT for ITA Services from 1 June 2021’ or can be downloaded from the Gov.uk website: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

II.1.5)Estimated total value
Value excluding VAT: 390 991.09 GBP
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.3)Place of performance
NUTS code: UK UNITED KINGDOM
Main site or place of performance:

England and Wales only

II.2.4)Description of the procurement:

The Legal Aid Agency (“LAA”) is inviting Applicants to submit a Tender for a 2021 Immigration Telephone Advice Contract (“ITA Contract” or “Contract”) to provide Immigration Telephone Advice (“ITA”) Services from 1 June 2021.

The LAA is seeking to award a total of two (2) ITA Contracts of equal size to two separate organisations.

Applicants wishing to deliver ITA Services under an ITA Contract must submit a response to the Selection Questionnaire (“SQ”) for this procurement process and the ITA Invitation To Tender ("ITT").

You must read the Information For Applicants ("IFA") document for this procurement process before submitting your Tender.

The IFA can be found in the ‘Attachments’ section of 'itt_671 - Selection Questionnaire for ITA Services from 1 June 2021', ‘itt_672- ITT for ITA Services from 1 June 2021’ or can be downloaded from the Gov.uk website: https://www.gov.uk/government/publications/immigration-telephone-advice-services-from-june-2021

This opportunity opens on Thursday 10 December 2020.

The deadline for submitting a Tender is 9am on Monday 18 January 2021.

We will accept questions about this IFA up until 5pm on Friday 18 December 2020. Questions must be submitted through the e-Tendering message boards for this procurement process.

Further information on how to submit a question can be found in the IFA.

II.2.5)Award criteria
Criteria below
Quality criterion - Name: Criterion 1 – Staffing the Service / Weighting: 9.93
Quality criterion - Name: Criterion 2 – Delivering a Quality Service / Weighting: 9.45
Quality criterion - Name: Criterion 3 – Capacity Planning for the Service / Weighting: 14.41
Quality criterion - Name: Criterion 4 – Implementation of the Service / Weighting: 6.21
Price - Weighting: 60
II.2.6)Estimated value
Value excluding VAT: 390 881.00 GBP
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 01/06/2021
End: 31/08/2022
This contract is subject to renewal: no
II.2.10)Information about variants
Variants will be accepted: no
II.2.11)Information about options
Options: no
II.2.13)Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section IV: Procedure

IV.1)Description
IV.1.1)Type of procedure
Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 18/01/2021
Local time: 09:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
English
IV.2.6)Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until: 19/01/2021
IV.2.7)Conditions for opening of tenders
Date: 18/01/2021
Local time: 09:01

Section VI: Complementary information

VI.1)Information about recurrence
This is a recurrent procurement: no
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review body
Official name: Legal Aid Agency
Postal address: 102 Petty France
Town: London
Postal code: SW1H 9AJ
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
Official name: Centre for Effective Dispute Resolution (CEDR)
Postal address: 70 Fleet Street
Town: London
Postal code: EC4Y 1EU
Country: United Kingdom
VI.4.4)Service from which information about the review procedure may be obtained
Official name: Legal Aid Agency
Postal address: 102 Petty France
Town: London
Postal code: SW1H 9AJ
Country: United Kingdom
E-mail: civiltenders@legalaid.gsi.gov.uk
VI.5)Date of dispatch of this notice:
24/12/2020
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Tender Details
Reference2020/S 253-639097
Award CriteriaThe most economic tender
ProcurementOpen procedure
Main ActivitiesOther
Common Procurement VocabularyLegal services
Date Published29th Dec 2020