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First Cats for Lumsden & Carroll

23 Feb 17 Lumsden & Carroll Construction has bought three Cat 428F2 backhoe loaders in its first deal with Caterpillar dealer Finning.

The Cat 428F2 backhoe loader
The Cat 428F2 backhoe loader

Based in the northeast of England, and part of Lumsden & Carroll Engineering and Esh Group, Lumsden & Carroll Construction had never bought Cat machines before. Its decision to selection Cat 428F2 backhoe loaders followed field trials.

Phil Basset, workshop foreman at Lumsden & Carroll Construction, said: “We had very specific requirements; we needed a machine that was of a high quality, that would run without issues and reduced down-time. All in all, a better built machine that is reliable. The Cat backhoe loaders definitely seem to be meeting our requirements.

John Ingram, Finning’s regional sales representative, said: “It was great to see Lumsden & Carroll expressing an interest in the Cat backhoe loaders. As the operators on site had limited experience operating a Cat machine, we provided a demo Cat 432F2 and Cat 427F2 backhoe loader for two weeks. It was important that the team on site really got a feel for the machines. The feedback we received from the operators was extremely positive, with comments on the ‘obvious’ quality of the machine.”

Phil Basset said that the Finning service team had responded swiftly to an issue with a coupler on one of the machines. “Of course we’re bound to experience a few difficulties, it goes with the territory,” he said, “but the response time and professionalism of the Finning team gives us a great deal of confidence and assurance. We will surely be looking to expand our Caterpillar fleet in the future.”

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