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New appointments at Marshalls

28 Jul 22 New appointments will continue Marshalls’ focus on business and human rights in its supply chains.

Emma Crates (right) and Nasriah Jamaludin, Marshalls' new business and human rights manager, and business and human rights executive
Emma Crates (right) and Nasriah Jamaludin, Marshalls' new business and human rights manager, and business and human rights executive

Hard landscaping and materials supplier Marshalls has appointed Emma Crates, a former business journalist and modern slavery researcher, as group business and human rights manager, and Nasriah Jamaludin as its business and human rights executive.

In a statement, the company said it has been working to improve human rights in its global supply chains for almost two decades and the appointments will help strengthen its work in this area of its business.

Crates most recently worked as prevent policy lead for UK independent anti-slavery commissioner Dame Sara Thornton DBE QPM. In this role, she led private sector engagement, collaborating with a broad range of stakeholders, including government, businesses, investors and NGOs, to promote best practice in addressing forced labour risk in supply chains.

Crates has written several reports on business and modern slavery for the Chartered Institute of Building and the Independent Anti-Slavery Commissioner. Her specialist interests include the construction and agricultural sectors, transparency in supply chains and investor strategy. She is also a former contributing editor for The Construction Index.

Business and human rights executive Jamaludin speaks English, Malay, Indonesian and Mandarin. At university, she represented her native Singapore on international youth forums, leading in international relations. She later taught English in Henan province in China. After graduating with a masters degree in culture, society and globalisation from the University of York in 2020, Jamaludin worked for an e-commerce organisation.

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In their new roles, Jamaludin and Crates will analyse and address human rights risk in Marshalls’ UK operations and international supply chains, support audit functions, and lead worker and supplier engagement initiatives. They will also support the business to capture and share vital data.

Speaking of her appointment, Crates said: “I’m delighted to be part of Marshalls, a company that continues to invest in and expand its human rights strategy at home and abroad. I look forward to exploring and developing best practice in due diligence and data collection in the rapidly evolving human rights space.”

Jamaludin added: “I’m excited to be joining Marshalls and working with exceptional professionals. I look forward to being part of its mission to create a sustainable future through positive change.”

These new roles are based within a team run by Elaine Mitchel-Hill, ESG (environmental, social and governance) and human rights director at Marshalls. Of the appointments, she said: “I am thrilled to have two people of such excellent calibre join our team. This further strengthens our ability to understand human rights risks in our operations and supply chains and work with procurement colleagues and suppliers to uphold international standards.”

Marshalls was the first company to achieve BRE ELS 6002 for ethical labour sourcing, an accreditation it retains six years later. It also runs programmes to tackle modern slavery in the UK.

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