Construction Contract Leads
United Kingdom
Category Goods
Type Tender
No. of Lots 2
Status Active
Published 16th Sep 2026
| Reference | ocds-h6vhtk-06fa9e |
| Common Procurement Vocabulary | Repair and maintenance services of water meters |
| Procurement Method | Competitive flexible procedure |
| Value | £20,750,000 |
United Kingdom
Category Goods
Type Tender
No. of Lots 2
Status Active
Published 16th Sep 2026
| Reference | ocds-h6vhtk-06fa9e |
| Common Procurement Vocabulary | Repair and maintenance services of water meters |
| Procurement Method | Competitive flexible procedure |
| Value | £20,750,000 |
Scope
Reference
PRO005014
Description
United Utilities is seeking to establish a multi-supplier framework agreement for the supply of laboratory equipment and associated maintenance services. The Framework will support regulatory, operational and investigative laboratory testing requirements. Lot 1 – Laboratory Equipment Supply, Installation, Warranty and Lifecycle Support: supply, delivery, installation, commissioning, warranty and associated lifecycle support for new and replacement laboratory equipment. Lot 2 – Laboratory Equipment Maintenance, Repair and Lifecycle Support: planned preventative maintenance, reactive maintenance and repair, service-tier support, spare parts, lifecycle support and associated service-level requirements for laboratory equipment assets. The Framework will operate for an initial term of four years, with options to extend by up to a further four years.
Commercial tool
Establishes a framework
Total value (estimated)
- £20,750,000 excluding VAT
- £24,900,000 including VAT
Above the relevant threshold
Main procurement category
Goods
Additional procurement category
Services
Contract locations
- UK - United Kingdom
Not the same for all lots
CPV classifications, contract dates and options are shown in Lot sections, because they are not the same for all lots.
Lot LOT-0001. Lot 1 - Laboratory Equipment Supply, Replacement & Warranty
Description
Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. The scope is intentionally broad at framework level to ensure United Utilities can access appropriate laboratory equipment and instrumentation as testing requirements evolve. Specific equipment requirements will be defined at call-off mini-competition stage
Lot value (estimated)
- £15,800,000 excluding VAT
- £19,000,000 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 January 2027 to 31 December 2031
- Possible extension to 31 December 2034
- 8 years
Description of possible extension:
The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years
Options
The right to additional purchases while the contract is valid.
The framework may be used for additional purchases of new and replacement laboratory equipment, warranty services and associated lifecycle support within the scope of Lot 1 during the framework term, subject to the terms of the framework agreement
CPV classifications
- 38000000 - Laboratory, optical and precision equipments (excl. glasses)
Same for all lots
Contract locations are shown in the Scope section, because they are the same for all lots.
Lot LOT-0002. Lot 2 - Maintenance, Repair & Lifecycle Support
Description
Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Lot 2 is intended to provide a structured route for maintaining laboratory assets once they are outside warranty, or where a maintenance requirement is otherwise required. The purpose of Lot 2 is to improve service resilience, asset availability, lifecycle visibility and commercial control across the laboratory equipment estate
Lot value (estimated)
- £9,000,000 excluding VAT
- £10,800,000 including VAT
Framework lot values may be shared with other lots
Contract dates (estimated)
- 1 January 2027 to 31 December 2031
- Possible extension to 1 October 2034
- 7 years, 9 months, 1 day
Description of possible extension:
The framework agreement has an initial term of four years, with the option to extend for two further periods of two years each, up to a maximum total term of eight years
Options
The right to additional purchases while the contract is valid.
The framework may be used for additional planned and reactive maintenance, repairs, parts and post-warranty lifecycle support within the scope of Lot 2 during the framework term, subject to the terms of the framework agreement
CPV classifications
- 38500000 - Checking and testing apparatus
- 38000000 - Laboratory, optical and precision equipments (excl. glasses)
- 50410000 - Repair and maintenance services of measuring, testing and checking apparatus
- 50411000 - Repair and maintenance services of measuring apparatus
- 50411100 - Repair and maintenance services of water meters
- 50411200 - Repair and maintenance services of gas meters
- 50412000 - Repair and maintenance services of testing apparatus
Same for all lots
Contract locations are shown in the Scope section, because they are the same for all lots.
Framework
Maximum number of suppliers
Unlimited
Maximum percentage fee charged to suppliers
0%
Framework operation description
United Utilities will establish a multi-supplier framework agreement comprising two Lots: Lot 1: supply, installation, commissioning, warranty and lifecycle support for laboratory equipment. Lot 2: planned and reactive maintenance, repair, spare parts and post-warranty lifecycle support for laboratory equipment. The framework will operate for an initial term of four years, with options to extend for a further four years, up to a maximum total term of eight years. No minimum spend or volume is guaranteed. Suppliers may be appointed to one or both Lots. United Utilities intends to appoint up to ten suppliers to Lot 1 and up to five suppliers to Lot 2. Call-off contracts will be awarded in accordance with the framework terms and the call-off procedure set out in the procurement documents.
Award method when using the framework
Either with or without competition
Contracting authorities that may use the framework
Establishing party only
Participation
Particular suitability
Lot LOT-0001. Lot 1 - Laboratory Equipment Supply, Replacement & Warranty
Lot LOT-0002. Lot 2 - Maintenance, Repair & Lifecycle Support
Small and medium-sized enterprises (SME)
Submission
Enquiry deadline
30 September 2026, 6:00pm
Submission type
Tenders
Tender submission deadline
12 October 2026, 6:00pm
Submission address and any special instructions
https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=109023&TID100114078&B=
Tenders may be submitted electronically
Yes
Languages that may be used for submission
English
Award decision date (estimated)
4 December 2026
Award criteria
Lot LOT-0001. Lot 1 - Laboratory Equipment Supply, Replacement & Warranty
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | Technical evaluation will be undertaken in accordance with the Lot 1 evaluation methodology set out in the ITN and associated tender documents. Tenderers must demonstrate their ability to supply,... install, commission and support laboratory equipment in accordance with the required specifications, including warranty and lifecycle requirements. Tenderers must achieve the stated minimum technical threshold | Quality | 60% |
| Commercial | Commercial evaluation will be undertaken in accordance with the Lot 1 Pricing Workbook and the ITN. The evaluation includes unit prices, five-year lifecycle cost, spare-parts discounts and volume... rebates, using the published scoring methodology and weightings | Cost | 40% |
Lot LOT-0002. Lot 2 - Maintenance, Repair & Lifecycle Support
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | Technical evaluation will be undertaken in accordance with the Lot 2 evaluation methodology set out in the ITN and associated tender documents. Tenderers must demonstrate their ability to provide... planned maintenance, reactive maintenance, repair, parts and lifecycle support for laboratory equipment in accordance with the required service levels. Tenderers must achieve the stated minimum technical threshold | Quality | 60% |
| Commercial | Commercial evaluation will be undertaken in accordance with the Lot 2 Pricing Workbook and the ITN. The evaluation includes Tier 1–4 maintenance pricing, reactive maintenance rates, spare-parts... discounts and volume rebates, using the published scoring methodology and weightings | Cost | 40% |
Other information
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Competitive flexible procedure
Special regime
Utilities
Competitive flexible procedure description
United Utilities Water Limited is conducting a competitive flexible procedure to establish a multi-supplier framework agreement for Laboratory Equipment and Maintenance Services. The procurement is divided into two Lots. Bidders may submit a Tender for Lot 1, Lot 2 or both Lots. Each Lot will be evaluated and awarded separately in accordance with the relevant Lot-specific tender documents. Lot 1 – Equipment Supply, Replacement & Warranty Lot 1 covers the supply of new and replacement laboratory equipment, including associated installation, commissioning, training, handover, warranty support and lifecycle information during the warranty period. Specific equipment requirements will be defined at call-off mini-competition stage. Lot 2 – Maintenance, Repair & Lifecycle Support Lot 2 covers planned maintenance, reactive maintenance, repairs, parts and post-warranty lifecycle support for laboratory equipment and instrumentation. Initial Tenders will be evaluated against the published award criteria and evaluation methodology in the ITN and associated tender documents. United Utilities may conduct clarification sessions and invite revised submissions, including a best and final offer, in accordance with the ITN. No minimum spend or volume is guaranteed under the Framework
Contracting authority
United Utilities Water Limited
- Public Procurement Organisation Number: PVVB-5589-BWHX
Lingley Mere Business Park
Warrington
WA5 3LP
United Kingdom
Contact name: Garima Singh
Telephone: +351930458054
Email: garima.sing [at] uuplc.co.uk
Website: https://www.unitedutilities.com
Region: UKD61 - Warrington
Organisation type: Private utility