Construction Contract Leads

Scope

Reference

VA/CON/F26/40

Description

We are seeking to appoint a supplier for the supply, installation and implementation of a Genetec video storage solution to enable all video cameras to be recorded via the Genetec platform and all video surveillance management to be handled exclusively through Genetec at the V&A South Kensington site. This also includes the management of three remote sites.

The scope includes the supply of all hardware, software licences, software support, software-as-a-service (SaaS) services and professional services required to migrate all video surveillance cameras across the four sites to a Genetec video recording and storage platform. The complete solution must be configured so that all connected devices operate in accordance with the V&A's surveillance and retention standards.

Hardware provision may comprise Genetec Streamvault recording servers, Cloudlink cloud-managed devices, or a combination of these, as required for the migration. The supplier must provide the hardware required to deliver the video recording and storage solution across South Kensington, Young V&A, Park Royal and Dean Hill Park.

Software provision must include the Genetec device software licences and associated software support licenses required for the migrated cameras and supporting devices for a 12-month period. Where Cloudlink hardware is provided, the scope must also include the SaaS services required to support its operation as part of the Genetec solution.

Professional services must include building and configuring the hardware, as required, and installing the solution across all four sites. The supplier must configure the Genetec software application and integrate the cameras and supporting devices into the recording and storage platform, ensuring that all devices within the migration scope work together and operate in accordance with the V&A's surveillance standards. This includes verifying device connectivity, video recording and surveillance management through Genetec.

As the Genetec platform is already in place, we regret that we are unable to consider alternatives as the solution must be compatible with the existing platform.

Total value (estimated)

• £460,000 excluding VAT
• £552,000 including VAT

Above the relevant threshold

Contract dates (estimated)

• 6 January 2027 to 5 January 2028
• Possible extension to 5 January 2029
• 2 years

Description of possible extension:

We reserve the right to extend the warranty period for an additional year

Options

The right to additional purchases while the contract is valid.

The option to fine tune the successful tender before the contract is awarded.

The option to vary (up or down) the volume of hardware, software licenses, level of support, and professional services purchased that are relevant to the scope of the contract.

Main procurement category

Goods

CPV classifications

• 35120000 - Surveillance and security systems and devices

Contract locations

• UKI3 - Inner London - West
• UKI4 - Inner London - East

Participation

Technical ability conditions of participation

Must be a Genetec partner. This is required for compatibility with existing systems.

Particular suitability

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

30 October 2026, 11:59pm

Submission type

Requests to participate

Deadline for requests to participate

2 November 2026, 5:00pm

Submission address and any special instructions

Requests to participate must be submitted electronically at:

https://www.delta-esourcing.com/respond/NDCZN67V95

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Suppliers to be invited to tender

4 to 6 suppliers

Selection criteria:

Highest scoring applicants as set out in the Stage 1 document pack

Award decision date (estimated)

3 December 2026

Award criteria

Other information

Applicable trade agreements

• Government Procurement Agreement (GPA)

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

Stage 1 - Requests to participate

Anyone can submit a request to participate in the form of a pre-qualification questionnaire ("PQQ"). We will evaluate PQQs to create a shortlist of the four to six highest scoring suppliers to proceed to Stage 2.

Stage 2 - Tenders

Selected suppliers will be invited to submit a tender. Tenders will be evaluated with the intention of determining the most advantageous tender and the supplier that submitted that tender will be awarded the contract (subject to contract).

Stage 2 includes mid-tender dialogue workshops. For more information please log on to Delta and see the Stage 1 document pack.

We reserve all our rights under the Procurement Act 2023, ncluding the right to add additional stages to the process and the right to refine award criteria between stages. The award criteria set out in this notice are for Stage Two only and we will refine these before Stage Two commences.

Reduced tendering period

Yes

State of urgency - minimum 10 days

Documents

Associated tender documents

https://www.delta-esourcing.com/respond/NDCZN67V95

Contracting authority

Victoria and Albert Museum

• Public Procurement Organisation Number: PQLN-4536-WVGN

Cromwell Road

London

SW7 2RL

United Kingdom

Email: procurement [at] vam.ac.uk

Region: UKI33 - Kensington & Chelsea and Hammersmith & Fulham

Organisation type: Public authority - central government

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