AST Authors Ltd

Name: AST Authors Ltd
Address: Pixmore Business Cente,, Letchworth Garden City, Hertfordshire, SG6 1JG
Telephone: 01462 481144

01462 481144

AST Authors

AST Authors are writers of instruction manuals for engineering, manufacturing and construction companies wanting to provide professional documentation, enhancing their product and the overall experience for their customer.

Professional user manuals will bring the following to your documentation:

Consistency throughout
Clear useable navigation
Information and data correctly grouped by type and systemically organised
High level of grammar, instructional language and use of 'plain English'
Synergy across all user manuals and with existing company branding
Speed of access to information
Logical and smooth flow
Easier understanding of instructions
Greater manual usefulness
Increased ability for customer to self-help
Enhanced professional reputation

Our user manuals written specifically for your product are designed to look good, for both screens and print. We pay attention to well laid out pages where information is clear to read, understand and follow. Providing the right level of detail and description, balanced with annotated images and drawing extracts to explain the product without excess text.

Our user manuals allow your customer to clearly understand your product or project, by orientating the user through the item’s features, helping them with installation, operation, maintenance and troubleshooting.

User manuals for projects

• Installation

• Operation

• Maintenance

Project user manuals are usually complex, containing many different types of data. Yet is it essential they are easy to navigate for the end-user, especially busy engineers who need to complete a task quickly and at the first attempt.

Maintenance engineers need to know exactly what they will find when they arrive at site to avoid unnecessary delays, what is installed, hazards, what tools and consumables they will require and any access restrictions.

Operating and maintenance information is given as stepped procedures with clear references to safety information, access, tools and equipment.

Our user manuals are in the field being used by engineers every day, as a vital tool to helping them complete their work.

We can bring this experience to projects of any size, so if you have a construction or engineering project requiring documentation contact us today.

User manuals for products

Installation
Operation
Maintenance
Assembly guides
Quick start guides
Translations

Our professional user manuals for your product provide well written, well designed user documentation to help remove barriers to the enjoyment of your product. Ensuring your customer can quickly become familiar with your product, set it up, learn all of its features, how to correctly care and maintain it, all performed safely.

Should any issues arise with your product, our manuals will provide your customer with access to relevant information for troubleshooting reducing the need to contact your customer support teams.

Product manuals can be written to one of our in-house templates, to your existing manual template or we can work with you to develop a new manual with the look and feel of your company branding.

They can be delivered in whichever format is most suitable for you or your end-user. This might be a simple PDF, a bound brochure or a web-based manual that you can incorporate into your website support area.

Property user manuals and handover documentation

Building services
Health and safety
Facility management
Commissioning
HVAC
Civil and architecture
Homeowner guides

We support contractors with handover documentation, advising and ensuring they can complete their handover obligations with the correct documentation on completion.

We encourage you to involve us at the early stages of your project to begin structuring and developing templates, identifying the correct system SMEs, gathering and reviewing available source material and starting the template population process. Leaving you to focus on design and build, other key works and deliverables.

We work with property companies requiring manuals for both residential and commercial buildings. Typically covering areas such as the fabric and structure of the construction, maintenance procedures and emergency equipment information.

We also write homeowner guides for your tenants. Telling them about their property, including what is installed, how to look after it and introducing them to the building’s facilities.

We work with property companies of any size so please contact us today.

Our Services Include

User manuals
User guides
Instruction manuals
Handover documents
Technical documentation
Homeowner guides
Building services manuals
Health and safety manuals
Facility management manuals
Operation manuals
Maintenance manuals
Installation manuals
Quick start guides
Assembly instructions
IOM manuals
Technical authors
Technical writers
Property manuals
Construction manuals
Engineering manuals
Manufacturing manuals
End-user manuals
Project manuals
Product manuals
Commissioning manuals
HVAC manuals
Civil and architecture

About AST Authors

For over 50 years we have been writing technical documentation and sharing your passion for your business, your product and embracing responsibility for your company's reputation.

Our Head Office is located in Letchworth Garden City Hertfordshire, where our management and core authoring teams are based. We have two further teams of trusted Independent Authors, and a pool of multi-skilled Technical Authors we can call upon for individual projects, allowing us to quickly assemble a customised team for any project. We are experienced working with fixed price projects and providing staff on a contract basis.

Products & Services

Instruction manuals
Storage > Documents