Construction Jobs

Build to Rent Lettings Consultant

Job Description

We are looking for an experienced and proactive Lettings Consultant to join our residential team in Stratford. The successful candidate will play a key role in maintaining high occupancy by generating leads, qualifying applicants, conducting viewings, and securing tenancy agreements for both long-term and short-term lets.
This role involves working closely with individuals, corporate tenants, external booking agents, and internal teams, ensuring a seamless lettings process and consistently high standards of service.
Ideal for a confident and detail-oriented professional with experience in high-end Build to Rent (BTR), this position offers an exciting opportunity to thrive in a dynamic and customer-focused residential environment.

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Key Responsibilities

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  Qualify all incoming enquiries and understand client requirements to provide suitable property matches
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  Register and manage applicants using internal software systems, maintaining a clear and consistent pipeline
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  Conduct daily prospecting and follow-up calls to convert leads into viewings
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  Deliver engaging and informative property viewings tailored to each applicant's needs
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  Negotiate offers and finalise tenancy agreements efficiently and professionally
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  Build and maintain strong client relationships with clear, responsive communication throughout
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  Manage the collection of initial funds related to new tenancies
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  Stay informed of changes in the local rental market and adjust strategies accordingly
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  Ensure all lettings activities are compliant with relevant legislation and internal policies
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  Conduct market and competitor research and present findings in a clear and professional format
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  Collaborate with other departments to support wider operational success
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  Use all IT systems and tools effectively as part of day-to-day operations
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  Ensure full compliance with GDPR and lettings legislation
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  Carry out any other tasks as required by senior management

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Experience

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  Minimum of 2 years' experience in a similar lettings role within the residential market
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  Ideally experience within the Build to Rent (BTR) sector but not essential.

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Skills and Knowledge

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  Excellent written and verbal communication skills
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  Strong negotiation skills with a proven ability to close deals
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  Highly organised and detail-oriented, capable of managing multiple applicants and units
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  Competent with CRM systems and lettings software
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  Sound knowledge of rental market trends and client expectations
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  Up-to-date understanding of lettings regulations and compliance best practices

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Qualifications

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  ARLA/MARLA qualification desirable but not essential

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Personal Attributes

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  Professional and polished, with a client-first approach
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  Self-motivated and results-driven
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  Able to work independently as well as part of a collaborative team
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  Discreet, trustworthy, and dependable under pressure
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  Committed to continuous personal and professional development

Hours- 09:00am- 5:30pm (Monday to Friday occasional Saturdays may be required with day of lieu)

Basic Salary- £26,000 per annum, £50-£60,000 per annum

• If you're intrested in this job - contact Jessica Martin on our Agency and New Homes team quoting reference 78440.

Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

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