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Tue May 11 2021

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Balfour Beatty employee satisfaction dips

20 Mar 17 A survey of Balfour Beatty employees has found declining levels of job satisfaction during the company’s turnaround process.

Balfour Beatty commissioned employee engagement surveys in both 2015 and 2016. Despite 2016 being the year that the company returned to profit, the employee satisfaction score was actually higher in 2015 when heavy losses were being racked up.

Balfour Beatty published its annual results for 2016 last week, showing that the Build to Last business turnaround plan of chief executive Leo Quinn appears to be working wonders on the balance sheet. Its impact on employee engagement is less evident, however, at least so far.

The group employee satisfaction score for 2015 was 60%. In 2016 it was a little lower at 58%.

Response rate for the survey was 67% in 2016, up from 61% in 2015.

The research was conducted by Best Companies, the organisation that produces ‘best companies to work for’ supplements for Sunday newspapers. Balfour Beatty’s employee engagement score was 626.4, which is regarded by Best Companies as “demonstrating good levels of employee engagement”. 

Willmott Dixon is the highest ranked construction contractor assessed by Best Companies, with a score of 766.1 last year.

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