The contract, which starts on 1 July 2014, is worth £22m over five years.
Lovell Repairs & Maintenance will provide full responsive and planned maintenance services. Estuary has more than 3,900 homes in Essex, Greater London and Suffolk. As well as creating jobs and apprenticeships, Lovell will run DIY workshops for residents.
The contract also includes the introduction of a new ‘handyperson’ service for sheltered and supported housing tenants, and other vulnerable residents, providing them with help with household tasks.
“This new partnership with Lovell Repairs & Maintenance marks a step change in the delivery of repairs and maintenance services to Estuary residents,” said Estuary assistant director Ben Johnson.
Lovell Repairs & Maintenance business development director Nick Hann said: “We strongly believe in creating a wide range of benefits for local communities and will be providing job and training opportunities, as well as initiatives such as advice and workshop sessions for residents, through the work we are doing for Estuary.”
Lovell Repairs and Maintenance will be providing repairs services to all homes owned and managed by Estuary with the exception of the Woodgrange Estate in Southend-on-Sea where the housing association’s estate-based maintenance team will continue to deliver services to the estate’s 700 homes.