Engineering, manufacturing, data analytics, network and operations business Cyient will provide support for the cloud-based Max system under a long-term agreement. The Max partnership network already includes Microsoft, Vodafone and Celestica.
Cyient’s analytics and ‘big data’ solutions will be integrated into Max to help deliver predictive maintenance solutions.
More that 12 million elevators transport over a billion people each day; elevator maintenance issues cause 190 million hours of downtime annually, says Thyssenkrupp. Its Max platform is a predictive and pre-emptive maintenance service system for elevators claimed to be capable of cutting downtime by half.
The solution, developed with Microsoft, will now also incorporate algorithms developed by Cyient and will leverage data from elevators to enhance Thyssenkrupp’s ability to diagnose potential problems.
Thyssenkrupp Elevator CEO Andreas Schierenbeck said: “For us, Max is an integral part of our plans to transform the elevator industry and enhance urban mobility in cities across the world. Building on our collaborations for Max with Microsoft, Vodafone and Celestica, we are glad to have found another strong partner for this solution in Cyient. We are confident that their expertise in analytics will help to further develop Max’s competencies, supporting our 24,000+ technicians in the field and taking elevator service into the digital era.”